ACB365 FAQ — Your Questions,
All Your Answers in One Place

No. Under acb365's rules, each person may only operate one account. Creating multiple accounts is prohibited, and any violation may result in all associated accounts being closed.

To verify your acb365 account, you'll need to upload a photo of your National ID (NID) or passport. Verification is typically completed within 24 to 48 hours. You'll be notified by email or SMS once it's done.

On the login page, click the "Forgot Password?" link. Enter your registered email or mobile number. A reset code or link will be sent to you. Use it to set a new password and log back in to acb365.

Yes. After logging in, you can update your mobile number, email, and personal details from the "Profile" or "Account Settings" section. For changes to your name or date of birth, you may need to contact the support team.

acb365 offers betting on cricket, football, tennis, badminton, kabaddi, hockey, and more. With Bangladeshi users in mind, dedicated betting markets are available for the BPL, IPL, Cricket World Cup, and Premier League.

Live betting lets you place wagers on a match while it's in progress. On acb365, odds update every second after the game kicks off, so you can read the action and bet accordingly. It's a more exciting experience than standard pre-match betting.

The minimum bet at acb365 generally starts from BDT 50. Maximum bet limits vary by match and market. High-roller members can bet at higher limits. Check the betting page or contact support for exact details.

Once a bet is confirmed, it generally cannot be changed or cancelled. However, acb365 offers a "Cash Out" option in certain situations, allowing you to settle your bet before the match ends.

If a match is cancelled or incomplete, your bet stake will be refunded in accordance with acb365's rules. Specific exceptions may apply in certain cases. Please read our Terms & Conditions for full details.

Making a deposit on acb365 is simple. Log in, click the "Deposit" button, and choose your preferred payment method. You can deposit instantly via bKash, Nagad, Rocket, or bank transfer.

• BKash, Nagad & Rocket Supported
• Minimum deposit ৳500
• Instant Credit
• No Deposit Fees

Withdrawals at acb365 are generally processed within 1 to 24 hours. Mobile banking options (bKash, Nagad) tend to be faster. Bank transfers may take 1–3 business days. KYC verification is required for your first withdrawal.

The minimum withdrawal at acb365 is BDT 500. Daily and weekly withdrawal limits apply. High-roller members are eligible for higher withdrawal limits. Visit the payments page for full details.

If your deposit hasn't been credited within 30 minutes, contact the support team with your transaction ID. Email us at contact@acb365.biz or reach out via live chat. Keeping a screenshot of your payment helps resolve issues faster.

Yes! New acb365 members receive an attractive welcome bonus on their first deposit. Bonus amounts and terms may change from time to time — visit the Promotions page or contact support for the latest offers.

Your acb365 bonus balance can be used directly for betting. However, specific wagering requirements must be met before any withdrawal. Your bonus balance and real balance are displayed separately on the dashboard.

Yes. When you refer a friend to acb365, both of you can earn a bonus. Your personal referral link is available from the dashboard. The referral bonus is credited to your account once your referree makes their first deposit.

Yes. acb365 uses industry-standard 256-bit SSL encryption. All personal data and financial transactions are kept fully secure. Our platform operates under a valid license and undergoes regular security audits.

Log in and go to the "Security Settings" or "Account Settings" section. Enable the 2FA option there. You'll receive an OTP on your mobile number, or you can use the Google Authenticator app. Keeping 2FA active significantly improves your account security.

If you notice any unusual activity on your account, change your password immediately and email us at contact@acb365.biz. Our security team will act promptly. If necessary, your account can be temporarily locked.

Download the app directly from the acb365 official website. Android users can download and install the APK file. iOS users can install it from the App Store. Installation is completely free and takes just a few minutes.

Yes. The acb365 mobile app offers the same full experience as desktop — live betting, live scores, deposits, withdrawals, bonus claims, and customer support. You'll also receive important updates via push notifications.